SHIPPING & RETURN

Myhealthyfy is primarily a digital service. Your personalized meal plan, workout plan, and dashboard are delivered instantly to your account after you complete checkout — no physical shipping is involved.

You can access your plan from any device by signing in to your account at myhealthyfy.com.

If we offer physical add-ons (e.g. workout gear, supplements, or printed meal plans), the following applies:

• Processing time: orders are processed within 2–4 business days.
• Delivery time: 5–7 business days for domestic orders; 10–15 business days for international orders.
• Shipping fees: calculated at checkout based on weight and destination.
• Tracking: a tracking link is emailed to you as soon as your order ships.

• Digital subscription: because access is instant, we do not accept "returns" — please see our Refund Policy for eligibility.
• Physical products: you can return unopened, unused items within 14 days of delivery for a full refund of the item price (shipping is non-refundable).
• Damaged or defective items should be reported within 7 days of delivery with photos so we can send a replacement free of charge.

Email support@myhealthyfy.com with your order ID, the item you want to return, and the reason. We'll reply within 1–2 business days with return instructions.

If your parcel hasn't arrived within the estimated window, contact us and we will investigate with the courier. If the parcel is confirmed lost, we will reship or refund at no extra cost to you.